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By accessing or using D-Tech Solutions' services, you agree to comply with and be bound by the following terms and conditions:
By accessing or using our services, you agree to these terms, our Privacy Policy, and any additional terms that may apply to specific services.
You agree to use our services only for purposes that are legal, proper, and in accordance with these terms and any applicable policies or guidelines.
All content and materials available on our website are the property of D-Tech Solutions and are protected by intellectual property laws.
Recharge Token Not Generated: If payment is debited but the recharge token isn't generated, a refund request can be made within a specified period (7 days). Upon verification, refunds are typically processed within 7 days.
System Errors: If a recharge is unsuccessful due to technical issues on the service provider's platform, a refund may be initiated upon investigation. For instance, platforms like Revopay commit to processing refunds within a certain number of business days if the recharge isn't delivered.
revopay.co.in
Post-Token Generation: Once a recharge token is generated and entered into the meter, refunds are generally not allowed.
Incorrect Recharge Details: If a recharge is made for the wrong meter number or account, refunds are typically not provided.
pro.d-sewa.com
Expired Recharge Vouchers: Some providers may not honor refunds for expired recharge vouchers.
power.sikkim.gov.in
Contact the Service Provider: Reach out to the utility provider's customer support or visit their official website to submit a refund request.
Gather Necessary Information: Collect details such as consumer and meter number, transaction date, amount, and proof of payment.
Follow Up: If the issue isn't resolved promptly, escalate the matter through appropriate channels.
Email - support@dtechsolutions.in
Your privacy is important to us. This Privacy Policy explains how D-Tech Solutions collects, uses, and protects your personal information when you use our services.